Head of Credit Card Technology

Head of Credit Card Technology

Requirements

• Bachelor’s degree or post-graduate degree
• Relevant work experience in Credit Card technology with a broader understanding across multiple IT disciplines
• Demonstrated success supporting a major business’ needs, interacting effectively to determine requirements, define strategy and deliver solutions
• Substantial experience in technology risk management that includes expertise in the areas of operational risk management (ORM), Technology Risk and IS security
• Possesses the leadership skills needed to work at this, and eventually at higher levels, within the TDBFG organization
• Experience within a high transaction, large/complex/matrix business environment; Financial services experience is ideal
• Has managed a multi-site team of at least 20 professionals/specialists
• Deep knowledge of IT security and Risk disciplines and practices
• Deep knowledge of the U.S. Regulatory landscape and impact to IT control governance
• Ability to make an impact and execute on key strategies
• Ability to articulate technology into business solutions
• Excellent client engagement/management skills
• Possesses exceptional strategic thinking, planning and relationship skills
• Ability to influence management and build credibility across the organization
• A proven collaborative and engaging leader who partners well with others; the individual will partner with divisional CIOs, business heads, vendors, auditors, Operational Risk teams, regulators and counterparts at other financial institutions
• Ability as a leader to influence change within a dynamic regulatory environment, and a focused expense management culture
• Highly motivated individual with a track record of successfully implementing large scale and globally sourced programs with superior results
• Outstanding people management, leadership and coaching skills
• Thrives in a fast paced environment, managing multiple deadlines and competing priorities
• Strong communicator, with excellent oral, written and presentation skills
• Proven ability to work with third party regulators

Responsibilities

• Accountable executive for US Credit Card Technology
• Accountability includes: IT strategy and associated roadmap, project delivery, operational stability and scalability
• Defines vision, strategy and priorities for US CC Technology in alignment with: North American Credit Cards and Merchant Services & TD Insurance Technology Solutions (NACCMS & TDI TS) business and technology strategy; Enterprise Technology objectives (e.g., DASH)
• Provides thought leadership and innovation with regards to technology and associated impact on US CCMS, leveraging enterprise teams, NACCMS Architecture and industry trends
• Develops and nurtures IT talent for NACCMS & TDI TS and the Enterprise TS, including actionable succession plans and a strong bench
• Consistently delivers on productivity and service targets
• Proactively manages risk and compliance for US CC Technology
• Ensures system availability for US CC systems leveraging NACCMS and TDI OSS Level 2 support and Technology Shared Services
• Shapes the US CC strategy with the US CC business and Shared Services leaders
• Drives consistency and reduces cost of developing and maintaining IT assets while improving overall delivery capability
• Ensures execution of Enterprise action plans for Employee Engagement and Communications
• Meets regulatory and risk expectations in partnership with Risk, COLA and Regulatory organizations

Preferred Qualifications

No preferred qualifications provided.