Head of Learning & Talent Management

Head of Learning & Talent Management

Requirements

• 10+ years of experience in Talent Management & Leadership Development in Human Resources, including 5+ years in a leadership role.
• Experience in job architecture and organizational design with the ability to develop frameworks that support career pathing, succession planning, and internal talent/skill development.
• Proven ability to collaborate cross-functionally with team members to align talent strategies with broader business outcomes.
• Experience designing and executing AI-powered talent processes, including talent review, succession management, and senior leadership development in a scaling organization.
• Demonstrated experience in developing and implementing talent development strategies that align with business needs and drive employee growth, retention, and organizational success.
• Exceptional skill in building strong partnerships with senior leadership, influencing through data insights to drive strategic talent decisions.
• Data-driven mindset with the ability to translate talent analytics into actionable insights and strategies.
• Willingness and ability to roll up your sleeves and do the hands-on work required to drive projects to completion, while maintaining a keen attention to detail to ensure quality and accuracy.
• Excellent leadership, communication, and relationship-building skills, with a focus on collaboration and partnership across the organization.

Responsibilities

• Execute and continuously evolve Klaviyo’s approach to learning, talent management, and leadership development.
• Design and enable the annual talent review process to identify key talent, assess potential, and align development plans with Klaviyo’s strategic goals.
• Build semi-annual succession planning for critical roles and talent across the organization, ensuring a clear leadership pipeline for current and future needs.
• Develop and execute leadership enablement utilizing Klaviyo’s leadership behaviors to build strategic capabilities and readiness for future leadership roles.
• Develop and implement a clear, structured career progression framework that provides employees with visibility into growth opportunities, required skills, and development pathways within Klaviyo.
• Design and execute programs that promote internal movement, ensuring employees can navigate opportunities for lateral and upward growth that align with their career aspirations and business needs.
• Participate in Klaviyo’s organizational strategic planning to align talent management initiatives with broader business goals.
• Collaborate with the HRBPs, People Tech, People Operations, and People Analytics to collect and analyze talent data, turning insights into actionable plans to support talent pool growth and leadership decisions.
• Develop and maintain effective programs focused on workforce retention, promotion, and succession planning. Ensure these initiatives are aligned with Klaviyo’s diversity, inclusion, and talent growth strategies.

Preferred Qualifications

No preferred qualifications provided.