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Head of Protective Services

Head of Protective Services

CompanyDoorDash
LocationSan Francisco, CA, USA
Salary$163200 – $240000
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • Over 12 years in executive protection or related high-level security roles, with at least 7 years of leadership experience managing complex protection programs.
  • A proven track record of managing protective operations in challenging global environments, including regions with heightened security risks or geopolitical instability.
  • Experience handling complex, high-stress situations involving physical security breaches and incidents, cyber threats, and emergency responses, demonstrating exceptional leadership under pressure.
  • Advanced certifications and specialized training in tactical operations, emergency medical care, defensive driving, and counter-surveillance techniques.
  • A strong ability to balance operational needs with strategic vision, driving protection initiatives while managing resources, budgets, and technology integrations effectively.
  • Deep understanding of advanced security technologies, including surveillance, communications systems, and cybersecurity protocols, with the ability to integrate these systems into protective operations.
  • The ability to manage the complex and various needs of covered individuals and their families, fostering a trusting relationship while maintaining the professionalism required for such a critical function.
  • Expertise in identifying and analyzing global threats, understanding geopolitical and cultural risks, and ensuring effective mitigation strategies to safeguard key individuals.
  • Strong communication skills, with the ability to convey complex security matters in a straightforward, non-alarming manner, ensuring covered individuals are informed and prepared for potential threats.
  • A proactive, innovative leader focused on delivering measurable outcomes, continuously improving protective services, and ensuring optimal security measures are always in place.
  • A Bachelor’s degree or equivalent professional experience, with a preference for candidates with advanced security or business management qualifications.
  • A proven ability to define and achieve measurable, time-bound outcomes.
  • Willingness to travel globally as needed (approximately 35%) and the ability to respond to security events and critical escalations at all hours and days as required.

Responsibilities

  • Lead and execute from the front, setting the standard for operational excellence and mentorship and ensuring your team is equipped to handle complex global protection missions with precision.
  • Develop and execute a tailored executive protection strategy, integrating proactive measures while ensuring efficient operations in high-risk environments.
  • Oversee and lead the executive protection program’s daily operations, optimizing resources, logistics, and staffing to ensure the highest security standards without disrupting business operations.
  • Implement cutting-edge security technologies such as surveillance systems, real-time threat monitoring, advanced communications systems, and defensive measures to enhance the protective services program.
  • Execute comprehensive threat management, rapidly addressing security incidents, using a proactive intelligence-driven approach to mitigate risks, and ensuring rapid resumption of normal operations.
  • Work closely with C-suite executives, board members, Legal, Finance, and other key departments to ensure seamless coordination and alignment with organizational objectives.
  • Develop strong relationships with covered individuals and their families, balancing confidentiality, safety, and trust.
  • Create systems and processes that streamline protective operations, automate key workflows, and reduce friction for the covered individuals, enhancing coordination and improving response times.

Preferred Qualifications

  • Preference for candidates with advanced security or business management qualifications.