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Head of Revenue Operations
| Company | Paystand |
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| Location | Santa Cruz, CA, USA |
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| Salary | $130000 – $210000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 5+ years of experience as a Manager in Sales or Revenue Operations, or a related field within a SaaS or payments company.
- Proven ability to be one step ahead of the business, proactively identifying risks and opportunities.
- Strong analytical and strategic thinking skills, with experience in forecasting, sales planning, and performance tracking.
- Experience owning and managing sales tools (e.g., Salesforce, HubSpot, Gong, Clari, etc.) and sales compensation programs.
- Ability to collaborate cross-functionally and drive accountability at all levels.
- Exceptional communication and leadership skills, with a bias for action and problem-solving.
Responsibilities
- Act as a trusted advisor to the CSO, helping to set and track sales strategy, execution, and performance.
- Implement data-driven decision-making to proactively identify risks, forecast trends, and assess business impact.
- Drive sales accountability by establishing and enforcing key performance indicators (KPIs), OKRs, and standardized reporting.
- Partner cross-functionally with Marketing to ensure alignment on top of funnel, revenue goals and operational efficiency.
- Enhance the Sales organization’s rhythm and support the CSO in creating a sense of urgency and discipline within the sales team.
- Cultivate a culture of accountability and attainment, ensuring every team member is aligned with and actively contributing to the company’s revenue goals.
- Own and drive the annual and quarterly sales planning process, ensuring sales capacity, pipeline, and revenue goals align with business objectives.
- Develop and maintain accurate sales forecasts, pipeline analytics, and performance dashboards.
- Implement operational processes and frameworks to support scalable and predictable revenue growth.
- Own the Weekly Business Review Meeting to highlight strategic areas of focus and conduct a close review of the monthly and quarterly forecasts.
- Own and optimize the sales tech stack, including CRM, sales engagement tools, and forecasting platforms.
- Ensure the sales team is equipped with the right tools, processes, and insights to maximize productivity and effectiveness.
- Continuously assess and implement new technologies, AI tools and future think to drive efficiency and effectiveness across the revenue organization.
- Foster a high-performance sales culture by implementing robust tracking and feedback systems to accelerate team performance and drive rapid execution.
- Own sales compensation planning, including designing and managing commission structures to align incentives with company growth objectives.
- Ensure accurate and timely commission calculations, working closely with Finance and HR.
- Conduct regular performance analysis to measure incentive effectiveness and recommend adjustments as needed.
Preferred Qualifications
No preferred qualifications provided.
