High Performance Computing System Administrator
Company | Hewlett Packard Enterprise |
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Location | Aberdeen, MD, USA |
Salary | $101900 – $234500 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- 8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total)
- CompTIA Security+ Certification Required
- CompTIA Linux+ Certification Required
- TS Clearance Required
Responsibilities
- Monitoring and maintaining system health on the HPC system(s) – compute, network and storage
- Reviewing, resolving and responding to client tickets
- Creating, monitoring and closing all support cases
- Maintaining availability reports for tracking SLA’s
- Planning, scheduling and completing monthly patch upgrades on all systems and 6-month kernel upgrades
- Maintaining the system security posture required by the client
- Assisting the client with app installations
- Troubleshooting and repairing hardware issues
- Tracking/documenting the hardware repairs as well as opening, tracking, closing part cases and returning replaced parts
- Maintaining the on-call schedule to support our 365 24x7x2/4 contracts
- Assisting with hardware and system installation activities in new systems
Preferred Qualifications
- Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies as it pertains to HPC.
- Has demonstrated innovation and communication of new deliverables and offerings.
- Has led team in the delivery of multiple deliverables across multiple technologies.
- Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer’s enterprise.
- Has contributed to the design and application of new tools.
- Ability to re-use existing experience to develop new solutions to take to market.
- Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer’s IT environment.
- Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions.
- A recognized expert in one or more technologies within own technical community and also at regional level.
- Holds a vendor or industry certification in at least one discipline area.
- Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family.
- Ability to work in a multi-technology environment with the ability to diagnose complex technical problems to their root cause.
- In addition to troubleshooting skills and consulting skills, has ability to summarise prognosis and impact at practice lead level.
- Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities.
- Be able to demonstrate a broad understanding of market dynamics, an industry area, commercial issues, and technical concerns whilst maintaining depth in core focus area.
- Ability to present within own area of expertise as part of technical Demos.
- Able to produce complete proposals for smaller engagements within own area of expertise.
- Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts.
- Demonstrates application of technical expertise in successful engagements involving multiple disciplines.
- Able to independently complete solution implementation or application design deliverables.