Hospital Security Officer
| Company | Cleveland Clinic |
|---|---|
| Location | Vero Beach, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Associate’s degree and two years of customer service experience OR a high school diploma/GED, two years of customer service experience and two years of experience within a behavioral health, hospital, security or related setting.
Responsibilities
- Protect patients, visitors, caregivers and hospital property.
- Round in assigned areas and participate in safety rounds.
- Engage with patients, identify at-risk patients and provide necessary notifications.
- Promote a safe, therapeutic environment.
- Attend to escalating incidents and be a first responder to patient threats of violence.
- Identify issues and act appropriately to eliminate safety hazards.
- Re-direct and de-escalate patient situations.
- Prevent aggressive behavior, seclusion and restraint by using the least restrictive methods.
- Intervene in patient, visitor and/or caregiver confrontations.
- Assist caregivers with processing new admissions by assisting with safety searches, inventory of belongings and screening.
- Complete appropriate documentation of various incidents.
- Complete training.
Preferred Qualifications
- Class “D” Security Office License from the Florida Department of Agriculture and Consumer Services.
- Has experience with mental health patients.
- Has experience in a security/law enforcement role.