Hospitality Aide

Hospitality Aide

Requirements

• Must possess, as a minimum, an 8th grade education.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Proficient in the Microsoft Suite products.

Responsibilities

• Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur.
• Report all changes in the resident’s condition to the Nurse Supervisor/Charge Nurse as soon as practical.
• Answer phone (especially during mealtimes).
• Assist with errand of residents/staff.
• Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested.
• Straighten resident closets/drawers – label resident belongings. Complete personal belonging form.
• Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.).
• Follow established policies concerning exposure to blood/body fluids.
• Ensure that residents who are unable to call for help are checked frequently.
• Answer call bells promptly & report needs to CNA/Nurse.
• Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.
• Turn all medications found in the resident’s room/possession over to the Nurse Supervisor/Charge Nurse.
• Watch for and report any change in room temperature, ventilation, lighting, etc.
• Transport residents to & from meals/activities/outdoors/etc.
• Provide residents with Reality Orientations as instructed.
• Pass linen. Make unoccupied beds. Put extra covers on beds.
• Use the wristband or photo card file to identify residents before serving meals, etc., as necessary.
• Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.
• Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive.
• Replace trash can liners in wastebaskets.
• Inform the Nurse Supervisor/Charge Nurse of any changes in the resident’s condition so that appropriate information can be entered into the resident’s care plan.
• Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.). Return trays to dietary. NEVER FEED THE RESIDENTS.
• Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.).
• Serve between meal and bedtime snacks as instructed.
• Keep residents’ water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident.
• Collect and redistribute water pitchers for weekly cleaning by dietary.
• Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.).
• Learn and be aware of code system identifying specials needs of residents.
• Ensure the resident’s room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.).
• Greet residents and escort them to their room.
• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate.
• Inventory and mark the president’s personal possessions as instructed.
• Store resident’s clothing.
• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged.
• Transport residents to new rooms or to the receiving area.
• Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors.
• Follow work assignments, and/or work schedules in completing and performing your assigned tasks.
• Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Report defective equipment to Nurse Supervisor/Charge Nurse.
• Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs.
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility’s policies and procedures governing accidents and incidents.
• Maintain the confidentiality of all resident care information.
• Ensure that you treat all residents fairly and with kindness, dignity, and respect.
• Knock before entering the resident’s room.
• Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse.
• Report all allegations of resident abuse and/or misappropriation of resident property.
• Honor the resident’s refusal of assistance. Report such refusal to your supervisor.
• Attend and participate in scheduled training and educational classes.
• Attend and participate in scheduled orientation programs and activities.
• Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB Management, and bloodborne pathogens standard.
• Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids.
• Wash hands before and after performing any service for the resident.
• Keep the nurses’ call system within reach of the resident.
• Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility.
• Follow establish safety precautions in performance of all duties.
• Keep residents’ personal possessions off the floor and properly stored.
• Keep floors dry. Report spills immediately. Take care of minor clean-ups.
• Keep excess supplies and equipment off the floor. Store in designated areas.
• Wash wheelchairs, walkers, etc., as instructed.
• Clean, disinfect, and return all resident care equipment to its designated storage area after each use.
• Perform routine housekeeping duties (i.e., clean bedrails, overbed table, nightstand, etc., that relate to nursing care procedures).
• Before leaving work area for breaks, or at the end of the workday, store all tools, equipment, and supplies.
• Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse immediately.
• Report all safety violations.
• Follow established smoking regulations, Report all violations.
• Report any communicable or infectious disease to the Director of Nursing Services/or to the Infectious Control Coordinator.
• Report missing/illegible labels and MSDSs to your supervisor.
• Use only the equipment you have been trained to use.
• Operate all equipment in a safe manner.
• Use only the equipment and supplies necessary to do the job. Do not be wasteful.
• Report defective equipment to the Nurse Supervisor/Charge Nurse.
• Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs.

Preferred Qualifications

No preferred qualifications provided.