Hotel Sales Coordinator – Bellagio
| Company | MGM Resorts International |
|---|---|
| Location | Las Vegas, NV, USA |
| Salary | $19.5 – $19.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- Must be 18 years of age or older
- High school diploma, GED or equivalent
- One (1) year of previous guest services experience
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
- Organizational skills to function effectively under time constraints, within established deadlines
Responsibilities
- Contract preparation, proposals, edits, revisions and turnover process to be completed in a timely manner to meet deadlines
- Process reservations, confirmations, cancellations, special handling alerts, and amenities
- Manage travel advisor requests and liaise with property operations teams to fulfill these requests, overseeing the inbox and distributing tasks to other departments as necessary
- Serve as a resource for activities, services, and amenities available within our resorts and in Las Vegas
- Organize site and FAM tour agendas, coordinating with properties to prepare keys, arrange dining, and collaborate with clients as needed
- Maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives
- Prepare expense reports and manage files containing highly sensitive and confidential information
- Deliver exceptional service that aligns with the property’s core service standards and brand attributes, fostering positive relationships with clients and employees by anticipating their needs and understanding their expectations
- Assist in responding to customer correspondence and requests as needed, including during the Executive’s absence
Preferred Qualifications
- Two (2) years of administrative experience in the hospitality, hotel and/or sales department of a similar resort setting preferred