HR Associate – Benefits – Onboarding & Offboarding

HR Associate – Benefits – Onboarding & Offboarding

Requirements

• Proficiency in HRIS systems, especially Oracle, and Microsoft Office Suite
• Ability to manage multiple tasks and projects with a high degree of accuracy and attention to detail
• Flexibility to both work independently and with the capacity to collaborate across diverse teams and city departments
• Strong interpersonal, communication, and customer service skills
• In-depth knowledge of federal and state regulations regarding FMLA, ADA, COBRA, HIPAA, ERISA, and other employee benefit laws
• Associate degree or bachelor’s degree in human resources or equivalent field of study required
• A minimum of 3 years of experience in benefits administration, with a focus on FMLA, ADA, pension, and retirement programs
• Three – five years’ experience in human resources or equivalent combination of training and experience

Responsibilities

• Oversee and manage the full scope of employee benefits programs for the organization
• Manage all aspects of benefits enrollment, including health, dental, vision, life insurance, disability, and other voluntary benefits
• Provide guidance to employees on benefits records in the HRIS system (Oracle)
• Serve as the primary point of contact for employees’ benefits, FMLA, ADA, and retirement inquiries
• Act as a liaison between employees and Health & Welfare providers to resolve any claim issues, plan changes, or discrepancies
• Oversee the annual open enrollment process, including communication, planning, and execution of benefits-related events and initiatives
• Handle inquiries and reporting related to Flexible Spending Accounts (FSAs)
• Assist in developing and updating employee benefit communication materials, policies, procedures, and forms
• Respond to inquiries regarding retirement plan enrollments, contributions, and plan changes
• Administer FMLA leave requests in compliance with federal and state regulations
• Communicate FMLA rights and responsibilities to employees
• Work to ensure FMLA leave is appropriately coordinated with other company leave policies
• Provide employees with information about pension benefits, eligibility, and distribution options
• Assist with accommodations for employees with disabilities
• Maintain knowledge of ADA regulations and state laws to ensure ongoing compliance
• Coordinate and conduct benefits-related training sessions for employees and managers
• Ensure compliance with federal, state, and local regulations related to benefits
• Prepare and submit required reports to regulatory agencies and management
• Administer all leave-of-absence requests
• Support with Oracle transactions related to hiring, terminations, and employee grade steps

Preferred Qualifications

• Experience in pension and retirement plan administration is highly preferred
• Experience working in a large governmental environment preferred