Huntington Convention Center of Cleveland – Sales Manager

Huntington Convention Center of Cleveland – Sales Manager

Requirements

• High School Diploma or Equivalent required.
• Bachelor’s degree from a four-year college or university in the hospitality or business management or related field is preferred.
• Minimum 2 years previous experience in Convention Centers, Hotel sales, hospitality, marketing or related field.
• Sales experience, preferably in hospitality sales or relevant industry.
• Experience working in multiple markets
• Familiarity with developing sales principles and techniques.
• Exceptional interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to foster strong relationships with clients/customers by understanding their expectations and emphasizing high qualities.
• Proven ability to relate well with colleagues at every level.
• Ability to maintain confidentiality regarding the Company, employees, events, clients and all related matters regarding such parties.
• Strong analytical and problem-solving skills
• Excellent organizational skills and ability to effectively handle multi projects simultaneously to completion
• Demonstrated ability to perform work with a high level of accuracy, thoroughness and effectiveness
• Must be able to work independently and as a part of team; explores new ideas, encourages creativity, and adapts well to change.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Outlook, Word, Excel & presentation software.

Responsibilities

• Represent the Center in designated markets assigned by the Director of Sales and attend conferences, tradeshows, etc. to increase presence and bookings.
• Host sales calls and presentations within Cleveland, Northeast Ohio, and locations assigned by the Director of Sales.
• Determine and enhance opportunities within designated events and markets that have previously produced minimal opportunities for the Center to increase building profile.
• Achieve individual goals and contribute to overall Sales Team requirements and associated revenues.
• Proactively seek new clients through appropriate solicitation of assigned markets.
• Consult with prospective clients through appropriate mediums to build a relationship throughout the sales process while creating a positive experience and increasing repeat sales.
• Research pricing and availability options that meet the financial booking guidelines for the Center while meeting the client needs and communicate all options effectively to the client.
• Maintain Center pricing guidelines, rules and regulations, booking policies, and applicable Center partner/contractor practices to ensure competitiveness through sales process.
• Effectively communicate with clients and manage pre-event correspondence/meetings until the account transitions to the assigned member of the Events Team.
• Frequently collaborate with Building Business Partners (food and beverage and audio visual) and ASM Global Internal Teams (administration, operations, events, and accounting) to ensure optimal results.
• Maintains documentation in property management system, including but not limited to proposals, quotes, correspondence, and contracts.
• Knowledgeable in all administrative and operational procedures of the Center.
• Perform other duties and/or special projects as assigned.

Preferred Qualifications

No preferred qualifications provided.