ICQA-Inventory Control and Quality Assurance

2 years of experience in warehouse, logistics or manufacturing preferred
Bachelor’s Degree preferred
Experience with warehouse operations or WMS systems preferred
Experience in reporting and analyzing operational performance in order to implement recommendations
Proven track record of driving continuous improvement
Experience in analyzing problems, identifying alternative solutions and implementing recommendations
Communicate clearly using excellent written and verbal skills
Able to work well under pressure while managing competing demands and tight deadlines
Experience with excel / google sheets is preferred.

Monitor and improve inventory accuracy and ensure inventory count completeness
Oversee physical inventories, cycle counts, and audit reconciliations
Investigate customer complaint cases related to inventory variances by reviewing the customer system on missing items or collaborating with the Quality team on any damaged/expired items.
Identify inventory discrepancies, analyze root causes and make recommendations on process improvements for inventory accuracy
Analyze shrinkage reasons and recommend shrinkage reduction solutions
Coordinate with cross-functional teams (e.g. receiving, merchandising, customer service, etc.) to resolve inventory issues.
Monitor inventory key metrics and provide accurate and comprehensive inventory performance reports.
Needs to investigate discrepancies in the cooler / freezer so must have the ability to work in these conditions.