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Implementation Associate
| Company | Privia Health |
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| Location | Arlington, VA, USA |
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| Salary | $65000 – $75000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Bachelor’s degree preferred or relevant experience
- 2+ years experience with practice management or EHR implementation and training
- Technical project management in a healthcare setting is preferred
- Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes
- Experience with change management strategies & tactics
- Experience with project management tools
- Knowledgeable about extended medical terminology
- Ability to work with different levels of clinical personnel including providers
- Must comply with HIPAA rules and regulations
Responsibilities
- Partner with and launch providers into Privia Medical Group
- Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
- Set practices up for long-term success with cost savings and population health strategies
- Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Revenue Cycle, and Credentialing teams leveraging Project Management tools and processes
- Train physicians, providers, and office staff on Privia’s processes, and technologies, and EHR system
- Manage a detailed project plan and communicate status to the client and Privia management team
- Manage multiple projects at once
- Identify and assist with market based and national projects to improve workflows and operations for our care centers and internal teams
- Help expand key strategic business units as needed (i.e., ancillaries, other Privia Service Lines, etc)
- Manage change and client expectations effectively
- Establish aggressive timelines and confront critical-path items and deadlines
- Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
- Serve as a mentor on the Implementation team
Preferred Qualifications
- Excellent communication and client facing skills
- Ability to work in a very fast-paced and changing work environment
- Extensive project coordination experience
- Process oriented with the ability to drive a project to completion
- Conflict management skills
- Problem solving skills with a proven track record
- Collaborative, customer-focused and able to create visible value
- Attention to detail
- Ability to work independently and as a team member
- Self-directed and resourceful
- Excellent organizational skills
- Technical aptitude
- Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects.
