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Implementation Manager

Implementation Manager

CompanyCrunchyroll
LocationDallas, TX, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years of experience in Project Management
  • Strong technical and product understanding / background in product management
  • Top level critical thinking, problem solving skills and written/verbal communication
  • Analytically and detail oriented with a focus on using data to improve efficiency within the team.

Responsibilities

  • Partner with Product & Program team members to scope CX requirements
  • Represent CX in the weekly Product, Marketing and Business Operations meetings. Attend weekly GTM and anticipate customer affecting launches.
  • Report on and present upcoming product/promo roadmap.
  • Create and lead CX implementation plans for major launches or promos.
  • Hold post-launch retrospectives.
  • Complete competitor benchmarking as needed.

Preferred Qualifications

    No preferred qualifications provided.

Benefits

    No information provided on Benefits.