In-Room Dining Server
| Company | Four Seasons |
|---|---|
| Location | Chicago, IL, USA |
| Salary | $12.47 – $13.79 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 1 year of F&B experience
- Experience in a luxury hotel preferred
- High level of attention to detail
- Strong work ethic
- Ability to multitask and prioritize
- Comfortable with electronic systems
- Willing to accept assignments on an as-needed basis
Responsibilities
- Participate in pre-shift meetings for daily updates and continuous knowledge development
- Display a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
- Perform tasks and projects as delegated by the leadership team
- Execute and facilitate service in cooperation with room service coordinator, other servers, cooks, chefs, stewards, and managers
- Facilitates communication between FOH & BOH
- Ensures guests receive responsive, professional and gracious service at all times
- Develops rapport with guests
- Describe menu features as needed (including changes and additions)
- Answer any food and beverage related question in regards to the menu offerings
- Liaise with coordinator to ensure communication at all times
- Understand the order taken by coordinator and any changes in the menu, dietary restrictions, food allergies, etc.
- Assist chef in expediting food
- Ensure that all food products are consistently prepared and served according to the standards
- Maintain a clean and safe environment at all times (including hot boxes, carts, guestroom floors and landings)
- Take guests order in the absence of a coordinator
- Plate & prepare small food items and accompaniments
- Collect guest dishes upon meal completion, including breakdown and cleaning of table
- Deliver guestroom amenities in a timely and efficient manner
- Deliver, stock and re-stock private bars
- Deliver miscellaneous items as requested (ice buckets, plate ware, glassware, silverware, condiments, etc.)
- Ensure timely delivery of spa related orders
- Set-up, breakdown and execution of boardroom events and BEOs (Including internal events, one-on-one meetings, in-suite dinner, office events, etc.)
Preferred Qualifications
- Experience in a luxury hotel preferred