Infor Cloud Suite Solutions Architect – Talent Management

Infor Cloud Suite Solutions Architect – Talent Management

Requirements

• Bachelor’s degree or equivalent experience required
• 12 + years of Infor professional experience; professional services or consulting experience strongly preferred
• One referenceable Infor implementation client preferred
• Certification or experience in at least one complete Infor product area and/or experience in development, system administration, security administration or system configuration strongly preferred
• Prior experience implementing, training, or supporting Infor software required
• Able to balance urgent, short-term needs with strategic, long-term priorities
• Experience as a thought leader with proven collaboration skills and ability to work independently
• Demonstrated ability to articulate opportunities for clients to take advantage of additional tools and ancillary products to support business needs
• Exhibits strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
• Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
• Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacts well under pressure
• Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets

Responsibilities

• Acting as an overall Infor solution and technical subject matter expert in a customer-facing role
• Providing Infor pre-sales solution generation that succinctly describes how a solution meets the client’s communicated needs and engenders client support for the proposed solution
• Eliciting customer requirements, visioning solutions, and documenting technical and business requirements including leading solution development processes through continuous and iterative solution planning, scoping, and documentation, team mentorship, development review, and client discussions
• As part of the Infor ERP team leadership, serves as a thought leader within the Infor ERP team to identify opportunities for new technologies and creative solutions to serve our clients
• Ability to manage multiple priorities and clients while meeting customer service commitments and project timelines
• Adapts quickly to changes in the work environment and alters approach or method to successfully lead change; reacts well under pressure
• Proven ability to navigate complex and political situations involving client, vendor and third-party challenges
• Provides excellent, professional client service, tailoring consulting approach to the type of engagement and aligning services with the goals of the company
• Acts in a leadership capacity on project teams, providing activity direction and task management to both clients and consultants assigned to team. Ability to coach and mentor consultants
• Identify and participate in continuous learning opportunities
• Work on projects that may be assigned on an ad hoc basis and may assist in other initiatives as required
• Present, facilitate meetings and negotiate with executive and C-level stakeholders
• Coach and mentor team, resolve conflicts, maintain positive team morale, and deliver direct and timely feedback based on project work and performance
• Share lessons learned and best practices with the Infor ERP team and help improve our solutions, tools, and recommendations based on learnings
• Serve as lead advisor or project management consultant resource for client opportunities

Preferred Qualifications

• One referenceable Infor implementation client preferred
• Certification or experience in at least one complete Infor product area and/or experience in development, system administration, security administration or system configuration strongly preferred