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Infrastructure Engineer
| Company | Synechron |
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| Location | Charlotte, NC, USA |
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| Salary | $110000 – $120000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Proficient in XML and its applications in data transmission and ingestion.
- Strong understanding of data ingestion and transmission protocols, including APIs, SMTP, SFTP, etc.
- Familiarity with e-communications regulatory compliance and archiving concepts.
- Demonstrated analytical skills with the ability to assess complex data and systems effectively.
- Advanced Excel skills, including proficiency in functions, formulas, and data manipulation.
- Experience with ServiceNow is preferred, including exposure to incident and request management processes.
- Familiarity with audit, risk, and controls frameworks, along with process documentation experience.
- Excellent communication skills, both verbal and written, with the ability to work collaboratively across teams.
Responsibilities
- Develop, maintain, and optimize XML-based infrastructure solutions to support data ingestion and transmission.
- Understand and implement various data ingestion and transmission protocols, including APIs, SMTP, SFTP, and others.
- Ensure compliance with e-communications regulatory requirements and archiving concepts, maintaining the integrity and security of data.
- Analyze system performance and troubleshoot issues, leveraging strong analytical skills to identify root causes and implement effective solutions.
- Utilize advanced Excel skills for data analysis, reporting, and visualization to support decision-making processes.
- Collaborate with cross-functional teams to gather requirements and design infrastructure solutions that meet business needs.
- Provide exposure and support for ServiceNow, assisting in incident management and service requests as needed.
- Participate in audit, risk, and controls reviews, contributing to the identification and mitigation of potential risks.
- Document processes, procedures, and system configurations to ensure clarity and compliance with internal and external standards.
Preferred Qualifications
- Exposure to Regulatory technologies in Smarsh / ZL
- Knowledge of additional programming languages or scripting (e.g., Python, PowerShell) is a plus.
- Familiarity with cloud infrastructure and services (e.g., AWS, Azure).
