Inpatient Pharmacy Tech – Lead

Inpatient Pharmacy Tech – Lead

Requirements

• Licensure (IL only): Pharmacy Technician or Pharmacy Technician Student
• Certification (CPhT) issued by PTCB
• State of Wisconsin (registration)
• High School Graduate
• Typically requires 5 years of experience in a hospital technician role
• Good mathematics skills
• Attention to details
• Good communication (written and verbal) and interpersonal skills
• Exceptional customer service, problem resolution and process development skills
• Basic computer skills

Responsibilities

• Leads the shift or area by assigning, monitoring, and reviewing progress and accuracy of technician work
• Acts as a resource to team members and provides day to day direction including addressing urgent customer and team member needs
• Provides guidance on more complex issues and escalates concerns and resource needs to department leadership as appropriate
• Assists with human resource responsibilities which may include interviewing, selection, development, conflict resolution, and engagement
• Assists in interpreting policy and procedures and updates staff on changes
• Holds team members accountable to policy and procedure
• Identifies quality improvement opportunities and collaborates with site leaders to design and implement quality improvement initiatives
• Leads teams to identify best practices support implementations
• Works in a flexible manner to ensure that department resources are appropriately distributed and that a safe environment is maintained at all times
• Assumes duties for other technicians as needs arise
• Serves as a role model for safe, effective, and efficient care and as a liaison between technician team and department leadership
• Runs appropriate reports to ensure that productivity, financial, legal, regulatory, and accreditation needs are being met on each shift
• Follows up when gaps are identified and promptly escalates concerns
• Oversees use of automation and technology to maintain equipment and provide a safe and effective work environment
• Troubleshoots department automation and complex distribution needs
• Ensures that department documentation is correct and satisfies all legal, regulatory, and accrediting bodies
• Addresses gaps in documentation and escalates concerns to department leaders promptly
• Participates in the development and implementation of training materials and programs
• Trains other team members and helps ensure that orientation, training, education and competency are complete and documented
• Actively takes part in sharing information in department huddles and team member meetings
• Collaborates with department leadership to ensure updates and changes are effectively communicated to all team members
• Identifies opportunities to improve team member engagement and culture of safety in the department

Preferred Qualifications

No preferred qualifications provided.