Insurance Business Applications – Ams – Integration Manager

Insurance Business Applications – Ams – Integration Manager

Requirements

• At least 4+ years of insurance agency management systems experience is REQUIRED.
• Bachelor’s degree
• Working knowledge of insurance industry
• Current knowledge of Vertafore AMS, i.e. Sagitta and/or BenefitPoint
• Current knowledge of document management systems, i.e. ImageRight

Responsibilities

• Understand EPIC’s Merger & Acquisition strategy and how it relates to our enterprise agency management systems including integrated applications
• Understand ancillary applications and resources related to agency management systems and integration points
• Understand and seek to improve the standards related to integration practices of the enterprise with each project
• Learn the intricacies of our core products and the integration process
• Lead team efforts including evaluation of project data in source and target systems, data mapping, user acceptance testing, issue resolution, technology requirements, and communications
• Oversee the team assigned to support various integration projects (this may include oversight during the scope of the project and not management of team overall)
• Work collaboratively with other teams to innovate and find solutions to complex issues
• Work collaboratively with teams to be sure that projects are fully supported during planning, initiation, execution, and closing phases
• Manage the relationships with the business units before, during and after the integration and communicate progress to sponsors succinctly and regularly
• Work closely with the Project Manager on assignment and oversight of integration tasks
• Engage with the contacts at source system business unit to understand requirements and deliver solutions
• Proactively identify risks and provide guidance to ensure successful project completion
• Using strong analysis skills and technical knowledge to fully understand and manage the business unit’s expectations related to the project
• Report and assist in resolving issues or problems
• Understand that each integration requires high attention to detail to ensure a high-quality project
• Document processes to ensure repeatable, quality, and consistent workflows and improvement of processes
• Handle a fluctuating workload and prioritize during times of peak demand and conflicting priorities
• Engage team members to ensure deadlines are met and quality is delivered
• Evaluate, prioritize, and manage concurrent project tasks and resource availability to ensure the timing and outcome aligns with the project objectives and business priorities.

Preferred Qualifications

• Solid problem-solving skills
• Possesses the ability to teach others effectively
• Possesses a positive and team attitude
• Possesses strong and excellent, written and verbal communication skills necessary at all levels within the organization
• Ability to express ideas in a clear and concise manner
• Time Management
• Active Learning – Understanding the implications of new information for both current and future problem-solving
• Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Coordination – Adjusting actions in relation to others’ actions
• The person needs to be very hard-working with the ability to work efficiently in a high-quality, team-oriented, fast-paced environment
• Shows a strong work ethic and is always well-presented