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Internal Communications Manager

Internal Communications Manager

CompanyAbridge
LocationSan Francisco, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years of experience in internal communications and change management, corporate communications, or a related field, with a proven track record of success
  • Exceptional writing skills and strong business acumen, with a talent for creating messages that resonate and motivate across different levels of the company and across various communication channels
  • Experience in building communication frameworks or playbooks from the ground up, ideally in a high-growth or startup environment
  • High emotional intelligence (EQ) and relationship-building skills, with the ability to quickly establish trust, navigate diverse teams, and influence across all levels of the organization
  • Experience in change management communication, particularly during periods of growth or organizational transformation
  • A proactive mindset, with the ability to anticipate communication needs and address them before they arise

Responsibilities

  • Craft and execute a comprehensive internal communications strategy that ensures all employees are informed, aligned, and engaged
  • Develop targeted messaging tailored to different domains, locations, and levels within the organization
  • Proactively manage key communication events such as all-hands meetings, town halls, Q&As, and newsletters
  • Take ownership of internal messaging during periods of change, ensuring effective communication of updates, transitions, and organizational shifts
  • Establish the foundational processes and frameworks for internal communication across the company
  • Create playbooks, set up systems to measure communication effectiveness, and ensure consistent messaging as the company scales

Preferred Qualifications

  • Experience in a high-growth startup environment
  • Experience in the healthcare sector