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Interventional and Perioperative Services Data Analyst
Company | Advocate Health Care |
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Location | Elgin, IL, USA |
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Salary | $30.15 – $45.25 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Junior, Mid Level |
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Requirements
- BA/BS in Business or Computer Science or equivalent experience
- 2+ years experience
- Demonstrated written and verbal communication skills
- Technical, analytical, and problem-solving skills
- Good team player
- Customer service orientation
Responsibilities
- Manages, coordinates, plans and participates in projects
- Plans tasks and assignments
- Provides status reports
- Understands project objectives and how they support Advocate Health Care and IS strategies
- Participates in projects with supervision
- Provides analytical, technical and/or product knowledge
- Resolves straightforward problems
- Provides support for a functional area
- Monitors system effectiveness and/or performance, identifies potential problems
- Conducts routine requirements definition, design, configuration and installation
- Assists in complex projects
- Challenges current processes and looks to introduce new methods or processes
- Identifies CQI project initiatives and means for systems to help clients support CQI needs
- Develops routine test plans and participates in the execution of tests
- Develops and maintains the ability to guide group discussions, maintain stated objectives and challenge solutions that offer little benefit to staff or the organization
- Follows procedures and standards for implementations, support and purchase of hardware and software
- Maintains organized working papers
- Prepares documentation and assures all project documentation is complete
- Manages client expectations with direction from supervisor and maintains positive customer relationships
- Provides quality customer service
- Alerts supervisor of conflicting customer demands
- Monitors adherence to stated expectations and client satisfaction with service level agreements
- Promotes customer relations within IS
- Assists with evaluation of products
- Assists with feasibility studies and documents problem alternatives
- Assists with developing business plans, RFIs, and RFPs to support system selections
- Assists with conducting post-implementation audits to assure system effectiveness and successful fulfillment of client objectives
- Participates in business process reengineering
- Recognizes other staff efforts
- Recognizes own limitations and seeks technical and functional guidance as needed
- Shares new knowledge with staff
- Trains clients
- Works effectively within a team
- Identifies possible impact on projects
- Continually improves technical and professional skills
- Maintains a thorough knowledge of business operations
Preferred Qualifications
- Novell System Administrator certificate is a plus