Investment Brokerage Operation Analyst

Investment Brokerage Operation Analyst

Requirements

• 2 to 5 years of relevant experience
• Strong analytical, problem-solving, and decision-making skills.
• Working knowledge of NetX360 for Asset Transfer.
• Bachelor’s Degree/University degree or equivalent experience.
• Excellent communication skills.
• Highly motivated, self-directed individual with the ability to work independently.
• Strong project management and process management capabilities.
• Collaborative team player and relationship builder.
• Ability to work effectively in a team environment, with strong teamwork and interpersonal skills.
• Strong initiative, energy, and confidence in completing assignments.
• Investigative skills and attention to detail.

Responsibilities

• Prioritization of Requests: Ensure all pending and aged requests are prioritized before addressing same-day items; document and resolve discrepancies promptly.
• Exception Management: Review and follow up on various exceptions.
• Email Management: Ensure incoming emails are acknowledged and responded to promptly.
• System Issues Management: Assist with management of NetX360 system issues in collaboration with the IT support team.
• Regulatory and Audit Requests: Assist with regulatory reporting requests and audit requests.
• Risk and Issue Management: Identify, mitigate, manage, resolve, and escalate risks and issues.
• Client Concern Resolution: Manage the resolution of any client concerns.
• Regulation Adherence: Ensure adherence to regulations and policies.
• Additional Responsibilities: Assume additional responsibilities as requested by management.
• Investment Advisory: Provide a wide variety of service and investment advice to an Ultra High Net Worth client base within the United States.
• Support Senior Team Members: Help support senior members of the investment team in delivering investment solutions to clients.
• Operational Guidance: Monitor and provide guidance on operational issues to the banking team relating to their client’s needs.
• Relationship Development: Develop relationships and generate ideas with bankers and management to grow the asset base.
• Process Collaboration: Build rapport with ISA/CSO to collaborate on creating a seamless process that enhances the services provided.
• Timely Approvals: Ensure all processed requests are sent for approvals on a timely basis.
• Risk Assessment: Appropriately assess risk when making business decisions, safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations.
• Efficiency Identification: Work with line SMEs to identify inefficiencies in daily tasks and processes, adding them to the Book of Work for technology solutions to increase straight-through processing and risk mitigation.
• Control Framework Development: Support the development of an effective control framework that meets Audit, Compliance, and Regulatory requirements.
• Business and Industry Initiatives: Provide guidance on business or industry initiatives to ensure successful implementation and sound controls.
• Product and Process Understanding: Demonstrate an advanced level of understanding of products and processes and how duties integrate with others in the team.
• Communication Skills: Utilize strong communication and interpersonal skills to interact with colleagues and stakeholders, exchanging potentially complex and sensitive information.

Preferred Qualifications

No preferred qualifications provided.