IT Business Systems Analyst IV – Asset Management
| Company | Williams |
|---|---|
| Location | Tulsa, OK, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- High school diploma or GED and a minimum fifteen (15) years’ IT experience
- OR Associate’s degree and a minimum ten (10) years’ IT experience
- OR Bachelor’s degree in IT-related field and a minimum eight (8) years’ IT experience
- Proficient knowledge of Microsoft Office Application and PC skills
Responsibilities
- Acts as liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems
- Serves as subject matter specialist and business partner between IT and business/end-user team(s)
- Creates annual budget analysis and cost management for responsible application including projects, ongoing maintenance, support and licensing
- Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
- Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
- Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
- Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
- Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
- Conducts business process analyses, needs assessments and preliminary cost/benefit analyses to align IT solutions with business initiatives
- Identifies continuous improvement opportunities for cost reduction, avoidance and improved application performance
- Modernizes, upgrades and conducts application health checks as the need arises to ensure system stability
- Collaborates with assigned resources to handle project-related activities for assigned applications
- Prepares recurring application dashboard metrics and reports to show analysis on specific key data points and provides cost transparency for applications, as requested
- Configures ITAM platforms like Ivanti, ServiceNow, and Flexera with advanced knowledge
- Utilizes asset discovery tools such as Claroty, SCCM, and Intune, understanding their impact on the asset management lifecycle
- Manages asset lifecycle including inventory tracking, software license optimization, end-of-life planning, and integrates financial, contractual, and operational data into ITAM strategies
- Other duties as assigned
Preferred Qualifications
- Five years of IT Asset Management experience covering best practices, strategic road mapping, and lifecycle management of hardware, software, and digital assets
- Certified as Certified IT Asset Manager (CITAM), ITIL Foundation, Certified Software Asset Manager (CSAM), or Project Management Professional (PMP)