IT E-Commerce Business Analyst
| Company | Lennox International |
|---|---|
| Location | Richardson, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree or an equivalent combination of education and experience
- 10+ years of experience in IT, with a focus on gathering requirements, system configuration, and customization
- Extensive experience in business analysis for eCommerce platforms such as Hybris, Shopify, BigCommerce, Salesforce Commerce, or Adobe Commerce
- Demonstrates a strong blend of functional and technical expertise
Responsibilities
- Collaborate with cross-functional teams to gather, understand, and translate business requirements into user stories or use cases for technical teams
- Analyze requirements to enhance eCommerce websites and optimize user experiences
- Provide functional expertise and insights during design discussions
- Design user interaction models, workflows, and interfaces to ensure intuitive user experiences
- Effectively communicate complex ideas in a simple, clear manner
- Stay current with industry best practices and adhere to relevant standards
- Manage relationships with both internal and external partners to drive project success
- Ensure solutions align with the organization’s long-term IT strategy
- Support feasibility studies, project assessments, and the initiation phase, including scoping, risk management, and estimation
- Participate in testing activities to ensure high-quality solutions that meet requirements
Preferred Qualifications
- Strong experience with Hybris eCommerce is preferred
- SAP experience is a plus
- Ability to communicate complex technical solutions and opportunities to non-technical decision-makers
- Experience delivering product demos when needed
- Familiarity with Agile project execution
- Basic project management experience is a plus