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IT Engineer

IT Engineer

CompanyVeza
LocationSan Francisco, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • 2+ years of experience in IT in a SaaS based environment
  • Bachelor’s in CS/Information Technology or relevant experience
  • Ability to work independently or collaboratively
  • A customer-first mindset with excellent communication skills

Responsibilities

  • Triage and provide technical assistance and support for incoming IT tickets related to systems, software, and hardware
  • Handle IT support at our corporate office
  • Assist in the administration of SaaS apps such as Atlassian, Github, G Suite, Slack, and Zoom
  • Assist in IT projects for improving

Preferred Qualifications

  • Familiarity with JAMF or other MacOS-focused MDM is a plus
  • Familiarity with APIs and Okta Workflows is a plus