IT Help Desk Professional – Service Development Center
| Company | Group 1 Automotive |
|---|---|
| Location | Houston, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Minimum 2 year experience as an IT Professional
- CompTIA A+ Certification required
- Working knowledge of CDK or Automotive Dealer Management Systems
- Knowledge of ShortelMitelZoom phone system a plus
- Excellent interpersonal skills with front desk experience and strong customer service skills
- Great phone skills
- Strong attention to detail
- Excellent follow-through skills
- Knowledge of basic Networking
Responsibilities
- Investigate user computer problems, identify the cause and implement solutions
- Provide remote system level support to all personnel for all company computer software
Preferred Qualifications
- Knowledge of ShortelMitelZoom phone system a plus