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IT Infrastructure Administrator – Information Systems Specialist 6
| Company | Oregon State Government |
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| Location | Portland, OR, USA |
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| Salary | $6031 – $9133 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Associate’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Five (5) years of information systems experience in: Systems Administration, SAAS Software expert level end user support, help desk and vendor management OR; An Associate’s degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND three (3) years of information systems experience in: Systems Administration, SAAS Software expert level end user support, help desk and vendor management OR; A Bachelor’s degree in Information Technology, Computer Science, or related field AND one (1) year of information systems experience in: Systems Administration, SAAS Software expert level end user support, help desk and vendor management.
Responsibilities
- Ensure the organization’s overall successful operations through providing information systems support that further the agency goals, objectives and mission.
- Evaluate, analyze and implement new technology and systems where significant compatibility issues arise.
- Understand the accessibility and usability issues with technology and systems experienced by visually impaired employees and clientele.
- Ensure the maintenance, support and operation of agency systems that are critical to the agency accomplishing work, including meeting state and federal tracking and reporting requirements.
- Act as a liaison between the agency, the state’s Enterprise Information Services (EIS) and similar technology partners.
Preferred Qualifications
- Familiarity with AWARE case management system (or similar) is preferred.
- General understanding of use of adaptive equipment and technology solutions specific to persons with visual impairment.
- Broad knowledge base of, and ability to use a variety of computers, software, and networking information systems; Ability to follow and work within specific processes, policies, and procedures.
- Proven ability and skill to clearly explain complex/technical concepts in terms that are understandable for technical and non-technical audiences.
- Demonstrated skill in IT system administration, network security and cybersecurity principles, technologies, and best practices.
- Strategic and critical thinker with expertise in research methodology with a marked attention to detail. Ability to collect, organize and evaluate information to produce recommendations for action.
- Knowledge of state contracting and oversight (IT Investment) policies and procedures.
- Proven ability to document IT policies and procedures (e.g.: user guides) and create network diagrams showing the matrixed relationship between the agency and technology partners.
