IT Infrastructure Engineer
| Company | Gusto |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA, Denver, CO, USA |
| Salary | $113000 – $153000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Strong understanding of network protocols (TCP/IP, routing, firewalls)
- Proficiency in server operating systems (Windows, Linux)
- Proficiency with virtualization technologies (VMWare, Horizon and hyperconverged infrastructure)
- Proficiency with datacenter Microsoft technologies (Active Directory, DNS, DHCP and Azure AD)
- Experience with cloud computing platforms (AWS, Azure, GCP)
- Knowledge of scripting languages (PowerShell, Python, Bash)
- Familiarity with configuration management tools (Ansible, Puppet, Chef)
- Understanding of backup and recovery strategies, as well as disaster recovery
- Understanding of security best practices and principles
- Excellent problem-solving and troubleshooting skills
- Technology enthusiast who is always excited to learn about new apps, devices, and ways to do things better
- Passion for automation and desire to make processes and workflows highly efficient
- Outstanding people, communication and collaboration skills
- Love to solve problems and get at the root of issues
- Upbeat and positive, motivated by making someone else’s day smoother
- Super detail oriented and highly organized. It bothers you when things are not lined up properly or documentation doesn’t exist
- Incredibly reliable and follow through on what you promise
- Proactively handle anticipated issues before they arise
- 4-7 years of IT Infrastructure experience
Responsibilities
- Maintenance: Installing and configuring hardware, software, and networks
- Working with one or more of these technologies (VMWare, Microsoft, Veeam, Nutanix and SRW)
- Troubleshooting: Resolving issues with computer and server systems to minimize disruptions
- Security: Ensuring the security and efficiency of IT infrastructure
- Performance: Monitoring system performance and identifying system requirements for upgrades
- Research and development: Keeping up with IT business needs and implementing emerging technologies
- Data management: Creating backups and safeguarding data
- Account management: Setting up accounts for new and existing employees
- Manage ticket queues and escalation requests and resolve with guidance from the team
- Other related responsibilities contributing to OKR projects
- Participate in rotational on-call with the team
- Documentation of operational processes and architecture
Preferred Qualifications
-
No preferred qualifications provided.