IT Intern

IT Intern

Requirements

• Strong interpersonal skills, with a focus on rapport-building, listening and questioning skills
• Strong documentation skills
• Ability to conduct research into a wide range of computing issues as required
• Ability to absorb and retain information quickly
• Ability to present ideas in user-friendly language
• Highly self-motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a highly dynamic, fast changing, and fluid work environment
• Experience working in a team-oriented, collaborative environment

Responsibilities

• Build and deploy Windows and Mac laptops for end users
• Peripheral setup for end users (cube setup and breakdown)
• Interaction with end users to troubleshoot IT issues
• Create phone extensions
• Create user accounts in Active Directory
• Manage and update equipment inventory
• Create and update process, procedure, and technical documentation
• Maintain and improve the IT intranet site
• Access control system changes (badge issuance, changes)
• Other tasks as assigned

Preferred Qualifications

No preferred qualifications provided.