IT Quality Sr Analyst
| Company | Citigroup |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5-8 years experience in an IT Quality role.
- Demonstrated execution capabilities.
- Development experience in a fast-paced, time-to-market driven environment.
- Experience with test automation, test scenario and test scripts creation and modification.
- Comfortable with writing complex queries.
- Experience with reporting tools.
- Hands on experience with testing automation tools.
Responsibilities
- Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements.
- Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
- Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
- Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.
- Documents findings and performs root cause analyses to provide recommended improvements.
- Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
- Ensures all corrective actions are assigned, documented and completed.
- Verifies traceability in project work products.
- Gathers, maintains and creates reports on quality metrics.
- Acts as advisor and mentor for junior members of the team.
- Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.
- Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.
- Performs other duties and functions as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets.
Preferred Qualifications
- Project management experience preferred