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IT Technical Support Analyst
| Company | Accenture |
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| Location | Columbus, OH, USA |
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| Salary | $20.34 – $49.57 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Minimum 1+ year experience as a desktop support professional in a predominately Windows environment
- Minimum 1+ year experience working with an enterprise ticketing system and asset tracking system
- Minimum 1+ year experience working with customers face to face
- High School Diploma or GED (Flex)
Responsibilities
- Support in areas of incidents, and high value services with a focus on customer experience
- Building authentic, positive, trust-based relationships with all key-stakeholders
- Become the Technology Services customer champion in all respects to deliver customer excellence
- Proactively seeking opportunities to meet or exceed the quality and consistency of service delivery for our customers, escalating only when necessary
- Supporting projects and initiatives that impact large groups of people across the US
Preferred Qualifications
- You have Apple experience
