Journey Management Lead
| Company | Guidehouse |
|---|---|
| Location | Remote in USA, McLean, VA, USA |
| Salary | $85000 – $141000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- US Citizenship is required
- A Bachelor’s degree is required
- Minimum SIX (6) years of experience in change management, training and journey management, or a related field
- Proficiency in developing and implementing change management strategies and plans
- Strong analytical and problem-solving skills are essential
- Excellent communication and interpersonal skills, with the ability to present technical and business information to a general audience
- Experience in project management, including the ability to manage multiple tasks and projects simultaneously
- Demonstrated leadership skills, with the ability to lead and motivate a team to achieve business objectives
- Proficiency in data analysis and reporting tools, such as Excel, Tableau, or Power BI
- Ability to manage relationships with various stakeholders, including business, IT, and other departments
Responsibilities
- Establish and manage the Journey Management Team structure to ensure effective collaboration and execution
- Develop change strategy and gather change impacts across business, IT, and other stakeholders to ensure alignment and smooth transitions
- Support the development of early communications to internal stakeholders to keep them informed and engaged
- Support the development of training strategies and enablement plans to ensure stakeholders are well-prepared for changes
- Assist in identifying changes to the operating model (ways of working) to improve efficiency and effectiveness
- Establish change communication channels (e.g. Training and enablement site/repository, weekly/monthly reports, email updates, all-hands meetings, intranet postings, training sessions) and monitor effectiveness through feedback
Preferred Qualifications
- Relevant certifications, such as Certified Change Management Professional (CCMP), the Prosci Change Management Certification, or the Change Management Specialist (CMS) and PMP (Project Management Professional)
- Master’s degree