Junior Health Insurance Underwriter

Junior Health Insurance Underwriter

Requirements

• High School Diploma/GED with one (1) year experience in insurance, the medical field or customer service.
• Language skills: ability to read and interpret documents such as procedure manuals and written handouts.
• Reasoning ability: need to apply common sense to carry out written and/or verbal instructions.
• Must be able to deal with problems containing multiple variables.
• Must be a team player, also multi-tasked, organized, and work efficiently.
• Exhibit self-direction and proactive problem solving.
• Uses tact when expressing ideas or opinions to respond to objections successfully.
• Work in a timely manner to meet deadlines, while maintaining a high level of accuracy and quality.
• Calculate figures and amounts, with and without use of an adding machine.
• Must be able to type at least 40 wpm.
• Must have knowledge of Microsoft Word, Microsoft Outlook (email), and other computer systems.

Responsibilities

• Must be able to work your scheduled shift and if needed, rotate schedules with other employees for proper departmental staffing needs, work overtime if needed and (including mandatory AEP overtime).
• Must be detailed oriented and possess good verbal/written/typed communication skills.
• Must be able to work in a work environment where procedures change frequently.
• Must be able to work independently and efficiently to meet contractual time service agreements.
• Assist agents with comments or questions about applications and the likelihood of acceptance by the company.
• Using the main frame computer system, log applications using automated log/proposal program, ensuring that agent is appointed in the state where the application was written, application was signed by both the agent and applicant, and the correct state-approved application and required miscellaneous forms are submitted and complete.
• Calculate modal premium due, noting any shortage or overage, and prepare and balance CWA Input Form.
• Using the main frame computer system input CWA into the CWA database, when applicable.
• Make outgoing calls to agents or applicants to verify information that is left blank or unclear on the application.
• Complete non-medical telephone interviews with applicants when necessary.
• Order and follow up on requirements pre and post issue.
• Learn and understand the differences between Federal and State Open Enrollment, Guarantee Issue and Standard applications.

Preferred Qualifications

• Pharmacy and/or insurance background is preferred.