KYC Onboarding Operations Analyst
| Company | Airwallex |
|---|---|
| Location | San Francisco, CA, USA, Remote in USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2+ years of experience in Operations
- AML/KYC knowledge & experience
- Excellent focus on attention to detail with the ability to identify quality gaps and clearly provide feedback and coaching to individuals
- A knack for identifying process improvement opportunities and an ability to proactively share feedback and ideas with management to help drive change
- The willingness to learn new Compliance processes and develop skills at a fast pace
- Proficiency with Microsoft Excel/ Google spreadsheets, bonus if you are comfortable with the occasional SQL query!
Responsibilities
- Liaising with customers via email and Slack to ensure they have a smooth onboarding experience
- Collecting key information (data entry) and helping execute our global operations processes
- Supporting our KYC analysts with subject matter expertise and escalations support
- Managing and executing our Quality Assurance (QA) program
Preferred Qualifications
-
No preferred qualifications provided.