Lead Architect – Endpoint Engineering

Lead Architect – Endpoint Engineering

Requirements

• Solid expertise in Intune and Windows OS operations in an enterprise environment.
• Mac management using JAMF, including MDM and MEM architectural knowledge.
• Experience with Zero Touch Provisioning for a hybrid workforce.
• Hands-on experience with Dell and Mac devices.
• Strong OS and hardware knowledge in a global setting, covering the full device lifecycle.
• Proficiency in Windows Hello and advanced authentication practices.
• Expertise in policies, scripting, PowerShell commands, and Windows Registry settings.
• Strong knowledge of Active Directory and Azure AD Join, including hybrid environments.
• Ability to test and evaluate new features, applications, and hardware.
• Software Asset Management & Administration, including licensing.
• Experience in patch management, application rollouts, and updates.
• Basic networking knowledge, including TCP/IP.
• Ability to define and implement IT standards and procedures.
• Proficiency in Outlook, Microsoft Teams, and other Office 365 applications.
• Experience with software development applications and tools.
• Knowledge of virtualization technologies and containerization tools such as Docker.
• Familiarity with Firefox and other web browsers.
• Ability to manage inventory software applications and certify them for use.
• Manage endpoint security, including Multi-Factor Authentication (MFA) protections and other security measures.
• Implement and oversee encryption protocols and local data security policies.
• Possess knowledge of Data Loss Prevention (DLP) measures and capabilities.
• Investigate and resolve a range of software and desktop issues, from basic to complex.
• Conduct root cause analysis to identify and solve problems effectively.
• Demonstrate knowledge of operating system (OS) recovery and remote troubleshooting techniques.
• Collaborate with System Administrators, the Network team, and vendors to diagnose and resolve technical issues.

Responsibilities

• Manage endpoint security, including Multi-Factor Authentication (MFA) protections and other security measures.
• Implement and oversee encryption protocols and local data security policies.
• Investigate and resolve a range of software and desktop issues, from basic to complex.
• Conduct root cause analysis to identify and solve problems effectively.
• Collaborate with System Administrators, the Network team, and vendors to diagnose and resolve technical issues.

Preferred Qualifications

• 12+ years of hands-on experience managing endpoints in an enterprise environment.
• Managerial or Team Lead experience.