Lead Change Management Consultant

Lead Change Management Consultant

Requirements

• Bachelor’s degree in business, organizational psychology, or a related field or equivalent work experience.
• 7+ years of experience in change management or related roles.
• Proven track record in successfully managing and implementing change initiatives.
• Strong understanding of change management principles, methodologies, and best practices.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to analyze data and make data-driven decisions.
• Exceptional problem-solving and decision-making skills.
• Change management certification is a plus.

Responsibilities

• Serving as the single point of contact for organizational change management activities.
• Develop and execute change management strategies and plans to support the implementation of organizational changes.
• Act as change liaison and capability expert in consulting business areas on organizational change.
• Accountable for the embeddedness of the change resulting from a project.
• Conduct impact assessments and stakeholder analyses to identify potential risks and resistance to change.
• Developing/overseeing a project’s Change Management Plan.
• Coaching, mentoring and collaborating with the organizational change key matrixed teams: HR Business Partners, HR Consultants, Communications Team, Sales Planners and Project Managers.
• Partner with the Enterprise Communications Team to consult on the creation and delivery of effective communication materials to keep stakeholders informed and engaged throughout the change process.
• Partner with the HR Learning & Development Team to consult on the design and delivery of training programs to equip employees with the necessary skills and knowledge to adapt to change.
• Partner and coach the following key partners who will be skilled in Change Management in helping influence business leaders and the culture on change management: HR Business Partners, HR Consultants, Communication Strategists, Sales Planners, Project Managers, etc.
• Provide coaching and support to leaders and managers to facilitate their role in driving and sustaining change.
• Monitor and measure change progress, performing analysis functions, identifying areas for improvement and implementing corrective actions as needed.
• Collaborate with cross-functional teams to ensure alignment and coordination of change activities.

Preferred Qualifications

• Insurance or Financial Services industry experience.
• Ability to travel 10-20%