Lead – Cloud Playout Engineer
Company | Warner Bros. |
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Location | Dulles, VA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- Deep knowledge and understanding of Broadcast Automation and Playout Systems.
- Deep understanding of application integrations within a cloud playout environment (e.g. between Broadcast Automation and Routing systems etc.) and ability to troubleshoot these integrations.
- Ability to provide advanced level support of multi-channel playout automation systems, components, and Media workflows, with the ability to quickly execute troubleshooting procedures.
- Understanding of network topologies, routing and multicast protocols including Domains, Active Directory, DNS, VLANs, BGP. IGMP.
- Understanding of SMPTE 2022-7, SMPTE 2110, AVC, HEVC, NDI, RTP, SCTE, CC 708/608, Dolby AC3/EAC3, HDR System (PQ, HDR10 etc.) and Transport Streams.
- Understanding of signal routing control systems to route video/audio and Video-over-IP signals.
- Basic scripting knowledge in relevant language (Python etc.).
- Bachelor’s degree in computer science, Electrical Engineering or similar technical field and/or equivalent practical experience.
- Minimum five years of experience as a hands-on IT engineer in a cloud-based broadcast, post-production, or other operational environment.
- Deep understanding of networking, Cloud-based network environments, Cloud computing and Virtual machines (VMs).
- Deep understanding of Windows and Linux servers and/or workstations.
- Working knowledge of MPEG-4 encoders, MPEG Transport Stream analyzers and satellite transmission equipment.
- Experience with Linux, Windows OS, virtual and public and/or private cloud environments and knowledge of basic network troubleshooting using ubiquitous OS tools.
- Working knowledge of remote support tools.
- Ability to work effectively as part of a team or individually with minimal supervision.
- Ability to adapt quickly to new or unfamiliar technology and products using documentation and online resources with minimal training.
- Ability to perform well in a high-pressure environment and maintain superior customer service demeanor.
Responsibilities
- Configuration, management and the technical integrity of cloud and on-premises broadcast playout at Origination Centers.
- Partner with various operations teams that use and deliver content to the playout systems to improve operational workflows and implement new features as needed.
- Testing and integration of new configurations and features into broadcast automation systems.
- Act as an escalation point for the frontline Engineers in the event of serious issues/errors.
- Creation, deployment, testing and documentation of new configurations to the broadcast systems.
- Testing of new and existing features provided by the vendor and feeding back issues etc.
- Writing and implementation of test plans and procedures.
- Work closely with vendors and/or internal departments for quick root cause analysis to air impacting issues and offer workarounds if no immediate solution is available.
- Work closely with vendors to create new features and enhance existing features as needs arise.
- Train and mentor other engineers on systems, new features etc. as needed.
- Creation and use of standard operating procedures, technical reference documents and drawings for new and existing features.
- Make recommendations for system updates and improvements as needed.
Preferred Qualifications
- Intermediate to advanced level Networking, SAN, and/or other relevant training courses a plus
- Preferred IT certification ex. CCNA, MCP, CompTIA A+/Network+, AWS Certified Solutions Architect – Associate, VMware Associate or equivalent are also a plus.