Lead – Critical Facilities Technician

Lead – Critical Facilities Technician

Requirements

• Demonstrated verbal/written communication skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before small groups of tenants or fellow employees.
• Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages.
• Must be able to professionally interact with tenants and contractors.

Responsibilities

• Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities.
• Perform and/or direct the performance of all maintenance departmental service requests, ensuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience.
• Check malfunctioning equipment and ascertain corrective action required to restore to satisfactory operating condition.
• Provide training and supervision aimed at expanding the capabilities of the operations staff.
• Supervise and implement the preventative maintenance program.
• Direct the performance of contracted maintenance work as needed.
• Responsible for maintaining, monitoring and performing preventive maintenance and continuous operation of all building systems.
• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.
• Ensure the availability of an adequate operating inventory of tools and supplies.
• Responsible for the operational management and effective daily leadership and administration of the engineering team.
• Responsible for overseeing the activities of contractors working within the building.
• Responsible for keeping records of buildings rounds and readings, all engineering logs and engineering data sheets.
• Responsible for advance training and notification to all contractors.
• Responsible for understanding and complying with emergency escalation procedures.
• Ensure that the CWA (Critical Facility Work Authorization) is a well-understood process among the building staff, engineers, tenants and contractors.
• Ensure strict adherence to Critical Awareness Process, Technical Bulletins, established engineering guidelines, processes, and procedures.
• Assist Chief Engineer in implementation of Key Performance Indicators (KPI’s) and Individual Performance Plan’s.
• Performs additional job duties as requested.

Preferred Qualifications

• 5+ years within a data center environment
• Corrigo Experience.
• MCIM / Salesforce Experience.
• Zendesk Experience.
• Service Now Experience.
• Received EPA 608.
• Trained in NFPA70E.