Lead – Customer Service
| Company | SpartanNash |
|---|---|
| Location | Omaha, NE, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- High school graduate or equivalent (GED)
- Proficient Computer (email, spreadsheets, etc)
- Ability to read, write, comprehend, and interpret documents
- Accounting/Bookkeeping skills
- Interpret/Analyze Financials
- Develop/ Manage Budgets
- Delegate/Direct/Implement
- Suggestive Selling/Knowledge of Products
- Detail Oriented
Responsibilities
- Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
- Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items.
- KnowledgeableKnowledge of product locations in the store.
- Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store’s sales program.
- Train others to perform all department activities and functions.
- Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
- Handle spoiled/damaged products per established guidelines.
- Maintain a clean, attractive and well stocked department.
- Follow all PPE and Safety Guidelines
- Follow all Food Safety and Cleaning Expectations
- Follow Guest Experience Guidelines
- May be assigned tasks in other departments based on customer experience need
- May be assigned tasks in other departments based on customer experience need
- Additional responsibilities may be assigned as needed
Preferred Qualifications
-
No preferred qualifications provided.