Lead Director – Inventory – Quality & Control

Lead Director – Inventory – Quality & Control

Requirements

• 8+ years related work experience
• 8+ years’ experience leading a team
• Strong analytical, Problem Solving, Lean and interpersonal skills
• Ability to effectively influence DC Directors for the region
• 5 + years’ experience with Inventory Management and Inventory Compliance
• OSHA, DEA, FDA, DOT (Preferred)
• Knowledge and ability to apply standard materials management concepts, practices, and procedures (including RX regulations)
• Subject matter expertise in warehouse management systems and modern ERP systems, including demand planning, is preferred
• Supply chain / Distribution Operations certifications (i.e. APICS CLTD, Problem Solving, Lean Six Sigma, etc.)
• Ability to read, interpret, write, develop, implement, and deliver management reports, operational materials, and presentations
• Strong planning, organization, and attention to detail combined with subject matter experience and expertise
• Ability to operate and manage successfully in areas with ambiguity
• Ability to influence stakeholders to prioritize and drive improvements

Responsibilities

• Implement the Regional strategy, run daily operations and performance of the IQC teams nationally, across all Distribution Centers
• Collaborate with the process improvement COE team to ensure a smooth, compliant, efficient and cost-effective operation that is consistent with the strategy and vision of the Distribution Network
• Manage and lead managers and hourly colleagues for the maintenance & support of high levels of accuracy in all value streams (receiving, shipping, etc.) of internal distribution processes and order quality to our CVS Stores and external customers
• Collaborate with Distribution Operations [leaders] & Opex Organization to standardize policies and procedures, ensure inventory digital and physical accuracy, development of strategies, monitoring KPI’s, and continuous improvement ideas to drive efficient flow (slotting, golden zone, etc.) and achieve DC goals
• Manage, coordinate and root cause (in conjunction with DC Management) control activities relating to asset protection, security and Rx & Merchandise Accuracy, Compliance, and Investigations
• Responsible for Accuracy of Regional DC network of facilities, inventory, and programs like Pick Accuracy, Cycle Count Income, RX wall to wall and root cause and Inventory Control Audits
• Responsible for Compliance of the Regional Distribution network and Health Assessment program, Yard Audits Program, RX Compliance Scorecard Reconciliation and Virtual Locations Management

Preferred Qualifications

• Supply chain / Distribution Operations certifications (i.e. APICS CLTD, Problem Solving, Lean Six Sigma, etc.)
• Ability to influence stakeholders to prioritize and drive improvements
• Strong authentic presence to lead complex and time sensitive initiatives
• Emotional intelligence, creative thinking, ability to inspire others, and listening skills