Lead IT Systems Engineer

5+ years of experience leading systems administrator teams or equivalent.
You have a proven track record of defining problem statements, managing technical projects, collaborating with stakeholders, and delivering impactful results.
You’re a subject matter expert on a wide range of IT systems, from enterprise device management, secure identity, and endpoint security.
You have extensive experience deploying hundreds of macOS and iOS devices at scale and building configuration profiles and policies.
You’re excited about automating workflows and repetitive tasks.
You have extensive experience in IdP configuration, management, maintenance and everything in between. Experience with Okta or Azure is preferred but not required.
Passion for clean, concise controls and easily editable security functionality within each tool.
The candidate must have strong experience working with enterprise-scale networking topics, which includes routing, DNS, and building and maintaining multiple global office networks and VPNs.
Knowledgeable in vendor management and IT budget management.
You have a baseline to intermediate level of experience with various scripting strategies using Bash, Powershell, or Python. Python is preferred and any AWS Lambda function experience is a plus.
Participation in an after-hours on-call rotation with the IT Systems team is required.

You’ll mentor team members to grow and develop in their careers and help increase their scope and impact throughout their tenure at Klaviyo.
Both give and receive meaningful feedback focusing on empathy, curiosity, and investment in growth.
Establish team standards, implement frameworks for intake and prioritization of projects and tasks, and establish and monitor objectives and key results (OKRs).
Partner with the stakeholders to build, maintain, and improve tooling/infrastructure and documentation that helps meet the business needs for today and the future.
Collaborate with IT and internal teams to automate and improve workflows, implement and enhance escalation processes, and drive IT initiatives.
Implement new processes, and evaluate and improve existing processes.

You’ve worked with Okta and Okta Workflows or other similar SSO and automation solutions.
You have experience as a systems administrator or systems engineer in a fast-paced and high-growth IT environment.
Ability to build applications and tools that provide and/or use APIs to transfer data.
Experience with VPC, EC2, Security Groups, ACLs, IAM in AWS and GCP.