Lead Mainframe Storage Engineer
| Company | Truist |
|---|---|
| Location | Raleigh, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree and five years of experience in development or application support or an equivalent combination of education and work experience.
- In-depth knowledge in information systems and ability to identify, apply, and implement best practices.
- Understanding of key business processes and competitive strategies related to the IT function.
- Ability to plan and manage projects.
- Ability to solve complex problems by applying best practices.
- Ability to provide direction and mentor less experienced teammates.
- Ability to interpret and convey complex, difficult, or sensitive information.
Responsibilities
- Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues.
- Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
- Analyzes and observes trends with technical issues and develops recommendations for long-term improvements.
- Documents all relevant end-user interactions and steps taken to resolve incidents.
- Has occasional contact with end-users.
- Communicates status of issue resolution to internal customers.
- May engage and manage outside vendors.
- Applies in-depth knowledge of application support and an understanding of best practices.
- Typically leads moderately complex projects and participates in larger, more complex initiatives.
- Solves complex technical and operational problems.
- Acts as a resource for teammates with less experience.
- May have people management responsibilities for a small team.
Preferred Qualifications
- Bachelor’s degree and six years of experience or an equivalent combination of education and work experience.
- Banking or financial services experience.
- Mainframe hardware and software experience.
- IBM DS8000 Hardware Mapping and Configuration (Port, FICON, IP layout).
- Experience with dataset encryption.
- Experience installing / administering IBM Safeguarded Copy.
- Experience installing / administering GDPS (Geographically Dispersed Parallel Sysplex).
- Experience in the use/administration of mainframe API Integration.