Lead Operations Support – Trainer
Company | Xylem |
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Location | Wayzata, MN, USA, Seattle, WA, USA, Houston, TX, USA, Long Beach, CA, USA, Milpitas, CA, USA, Lyndhurst, NJ, USA, East Norriton, PA, USA, Lowell, MA, USA, Pittsburgh, PA, USA, Cincinnati, OH, USA |
Salary | $52900 – $84600 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in HR, Training, or Education preferred with 3 years of applicable work experience
- Experience with ERP system, such as SAP, preferred, not required
- Experience with LMS content management and creation systems, such as Articulate 360, preferred, not required
- Experience with Workday Learning Platform.
- Prior experience as a trainer or similar position preferred, not required
- Knowledge and/or experience related to water industry preferred, not required
- Excellent interpersonal and communication skills
- Ability to identify gaps in skills
- Knowledge of various teaching methods and approaches
- Organizational and time management skills include the ability to prioritize multiple projects/tasks
- Able to execute tasks with high levels of autonomy
- Strong understanding of general business concepts/processes
- Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
Responsibilities
- Conduct skills based and soft skills training sessions
- Create and maintain learning materials for programs
- Work closely with leadership and subject matter experts to design, create, and deliver a variety of training materials to teams within the WSS – LIT group.
- Meet with cross-functional teams to gather requirements for new training content
- Provide administrative support for training content within Workday
- Compile feedback and report on current training effectiveness and recommend strategies for improved training experiences
- Access and evaluate learner progress
- Create and maintain educational, training team and business process documentation
- Research new teaching methods
- Create business reports and audits to support LIT operations
- Other projects/tasks as needed
Preferred Qualifications
- Experience with ERP system, such as SAP, preferred, not required
- Experience with LMS content management and creation systems, such as Articulate 360, preferred, not required
- Prior experience as a trainer or similar position preferred, not required
- Knowledge and/or experience related to water industry preferred, not required