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Lead Operations Support – Trainer

Lead Operations Support – Trainer

CompanyXylem
LocationWayzata, MN, USA, Seattle, WA, USA, Houston, TX, USA, Long Beach, CA, USA, Milpitas, CA, USA, Lyndhurst, NJ, USA, East Norriton, PA, USA, Lowell, MA, USA, Pittsburgh, PA, USA, Cincinnati, OH, USA
Salary$52900 – $84600
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s degree in HR, Training, or Education preferred with 3 years of applicable work experience
  • Experience with ERP system, such as SAP, preferred, not required
  • Experience with LMS content management and creation systems, such as Articulate 360, preferred, not required
  • Experience with Workday Learning Platform.
  • Prior experience as a trainer or similar position preferred, not required
  • Knowledge and/or experience related to water industry preferred, not required
  • Excellent interpersonal and communication skills
  • Ability to identify gaps in skills
  • Knowledge of various teaching methods and approaches
  • Organizational and time management skills include the ability to prioritize multiple projects/tasks
  • Able to execute tasks with high levels of autonomy
  • Strong understanding of general business concepts/processes
  • Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Responsibilities

  • Conduct skills based and soft skills training sessions
  • Create and maintain learning materials for programs
  • Work closely with leadership and subject matter experts to design, create, and deliver a variety of training materials to teams within the WSS – LIT group.
  • Meet with cross-functional teams to gather requirements for new training content
  • Provide administrative support for training content within Workday
  • Compile feedback and report on current training effectiveness and recommend strategies for improved training experiences
  • Access and evaluate learner progress
  • Create and maintain educational, training team and business process documentation
  • Research new teaching methods
  • Create business reports and audits to support LIT operations
  • Other projects/tasks as needed

Preferred Qualifications

  • Experience with ERP system, such as SAP, preferred, not required
  • Experience with LMS content management and creation systems, such as Articulate 360, preferred, not required
  • Prior experience as a trainer or similar position preferred, not required
  • Knowledge and/or experience related to water industry preferred, not required