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Lead – Partner Enablement Specialist
| Company | Klaviyo |
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| Location | San Francisco, CA, USA |
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| Salary | $124000 – $186000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- A track record in education, education management, online learning and instructional design.
- Experience and proficiency working with Learning Management Systems, content creation technology, video, education technology social media and other collaborative technology.
- Experience with implementation of micro-credentialing (eg, badging and certifications), as well as experience with social media marketing and community building.
- A strategic mind with the ability to plan and execute for global programs driving business impact on a global scale through web experiences.
- A collaborative nature, working cross-functionally with internal teams and vendor partners to drive projects to successful completion.
- Ability to work and drive projects forward independently.
- Obsessed with getting feedback from customers and partners.
- Able to communicate high-level strategy and technical details across teams, locations, and organizations, including leadership and non-technical audiences.
Responsibilities
- Collaborate with the broader partnerships team to execute the building of education and learning journeys, including how it is discovered and consumed on the platform.
- Work with partners directly to understand their enablement and training needs to grow their businesses through Klaviyo.
- Create and manage learning outcomes, pathways and roadmaps, and programming for educational content.
- Collaborate with Klaviyo subject matter experts including content creators, designers and developers and vendors to create learning content.
- Lead the execution of education for the platform based on business needs, data, insights, learner needs and market trends.
- Own the overall partner experience across a variety of partner facing systems. Eg. Partner Portal in Allbound.
- Create community and social experiences (eg, workshops) for learners.
- Define and drive key performance indicators and success metrics for educational content and experiences.
- Collaborate with cross-functional teams to meet project requirements, scope, and deliverables.
- Collaborate with Sales, Product Marketing, CS, and Enablement teams to discover and ‘partnerize’ content for partners.
- Curate & create resources (Partner Academy content, one-pagers, playbooks, etc) as needed.
Preferred Qualifications
No preferred qualifications provided.
