Skip to content
Lead – Performance Design & Program Specialist
| Company | Klaviyo |
|---|
| Location | Denver, CO, USA |
|---|
| Salary | $116000 – $174000 |
|---|
| Type | Full-Time |
|---|
| Degrees | |
|---|
| Experience Level | Senior |
|---|
Requirements
- Passion for solving challenging problems in the performance space
- 5+ years experience driving talent and/or performance processes that scale in global organizations
- Excellent communication and presentation skills to drive key messages and influence stakeholders
- Strong executor with the ability to prioritize across multiple projects
- Ability to be agile and thrive in a fast-paced environment, working cross-functionally, and managing multiple priorities and initiatives
- Commitment to fostering a diverse, inclusive, and equitable workplace culture
Responsibilities
- Partner with key stakeholders to co-design a fair and equitable performance process at Klaviyo and serve as internal Performance Development SME
- Lead preparation and implementation of enterprise-wide Performance Review cyclical programs (performance evaluations, check-ins, goal setting, promotions, calibrations) in alignment with our Talent & Performance Philosophy
- Source, share, and adapt performance innovations from industry, including technical innovations such as responsible AI performance solutions, to identify and implement impactful process iterations *rooted in voice of our customers*
- Deeply cross-collaborate with the Talent & Culture team, HRBP’s, DEI, People Ops & Tech team, and business leaders to ensure alignment of the performance practice to our overall Talent practices and high-quality execution
- Develop and execute effective change management and communication strategies (communications plans for all stakeholders) in partnership with enterprise Comms team to drive awareness, adoption, and execution of programs globally
- Identify and develop engaging enablement materials in collaboration with L&D to accompany program launches that drive manager understanding and clarity
- Perform process reviews and analysis of performance data to identify trends, insights, and opportunities for improvement. Partnering with IT teams to leverage process automation where applicable
- Evaluate effectiveness of the performance program
Preferred Qualifications
No preferred qualifications provided.
