Lead Program Manager - GTM Enablement

Lead Program Manager – GTM Enablement

Company	Klaviyo
Location	Boston, MA, USA, San Francisco, CA, USA, Denver, CO, USA
Salary	$152000 – $228000
Type	Full-Time
Degrees
Experience Level	Mid Level, Senior

3-5+ years of experience in GTM Enablement, with a strong focus on program management and change management.
Proven experience leading high-impact, cross-functional enablement initiatives in a fast-paced, global organization.
Strong project management skills with the ability to balance multiple priorities, stakeholders, and deadlines.
Deep understanding of Sales & CS roles—what motivates them, how they learn, and how to drive adoption of new programs.
Exceptional communication skills—can translate complex initiatives into clear, digestible, and actionable content for different audiences.
Ability to navigate and thrive in ambiguity, quickly ‘figuring it out’ when faced with new challenges.
Experience working with global teams across different time zones and cultures.

Own and Execute Strategic GTM Enablement Programs – Lead the enablement strategy and execution for high-impact initiatives such as product launches, pricing changes, messaging and methodology rollouts, SKO planning, and more.
Project & Change Management – Drive the planning, execution, and adoption of initiatives with a structured, results-oriented approach. Manage timelines, stakeholders, and communications effectively.
Sales & CS Alignment – Partner closely with Sales and CS leadership to ensure enablement programs are tailored to their needs, driving engagement, adoption, and measurable business outcomes.
Cross-Functional Collaboration – Work with Marketing, Product, and Ops teams to align on goals, messaging, and enablement needs. Serve as the bridge between GTM teams and internal stakeholders.
Communication & Content Delivery – Develop and deliver high-impact enablement content, training sessions, and communications that resonate with Sales and CS teams.
Performance Measurement & Optimization – Define success metrics for each program, track adoption and impact, and report up to the business on results. Bonus – you have experience with the Kirkpatrick Model (or similar methods)