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Lead Solution Engineer

Lead Solution Engineer

CompanySalesforce
LocationChicago, IL, USA
Salary$143850 – $174930
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • Knowledge of related applications, relational database and web technology
  • Solid oral, written, presentation, collaboration and interpersonal communication skills
  • Ability to work as part of a team to solve technical problems in varied political environments

Responsibilities

  • Align innovative strategies to technology solutions within complex accounts
  • Partner with clients and collaborate with internal team members to drive consensus on multi-product technology solutions
  • Work on business development, operations and IT strategies, as well as product demonstrations
  • Assume the role of trusted advisor for driving innovative solutions forward while improving business performance
  • Take ambiguous and sophisticated business problems and define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps
  • Communicate and evaluate solution options, and drive consensus among key collaborators
  • Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions
  • Assist the customer, Account Executive and Professional Services team with the discovery, analysis and recommendation of strategic solutions
  • Discover the customer’s business needs, and position the best Salesforce solution to achieve those business objectives
  • Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas
  • Convey a deep understanding of the customer’s architecture as it pertains to Salesforce’s solutions
  • Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy
  • Develop and deliver the story of the customer experience aided by Salesforce technologies
  • Participate in all appropriate product, sales, and procedural training and certifications

Preferred Qualifications

  • Salesforce Certifications
  • Previous experience as a solution/sales engineer for a CRM company or similar technology
  • Basic programming experience in HTML and other web based technologies