Lead Tech Product Manager – Native App

Lead Tech Product Manager – Native App

Requirements

• Bachelors degree in Computer Science, Engineering or other related field.
• 5-7 years of product management experience in consumer facing digital products with specialization in B2C applications.
• Experience in mobile app capabilities, mobile app deployment lifecycle, Native App, and a deep understanding of nuances between iOS and Android.
• Senior level product management expertise that layers a strong customer experience strategy on top of your technical expertise.

Responsibilities

• Develop and articulate a clear product area strategy for the myAT&T Mobile app.
• Create and maintain a detailed product roadmap for your area that aligns with business goals and customer needs.
• Conduct market research and competitive analysis to inform strategic decisions and identify opportunities for innovation.
• Serve as the primary point of contact for all product-related communications with stakeholders.
• Foster strong relationships with internal teams and external partners to ensure alignment and support for product initiatives.
• Present product updates, strategy, and performance metrics to executive leadership and other key stakeholders.
• Utilize data analytics to inform product decisions and prioritize features and enhancements.
• Implement and manage a robust prioritization framework to balance short-term needs with long-term goals.
• Continuously measure and analyze product performance to identify areas for improvement and drive data-driven decisions.
• Participate in sprint planning and support feature refinement, addressing questions and providing guidance as needed.
• Act as a subject matter expert and acknowledged authority within the organization for assigned product(s) or product line(s).
• Work with Design, Engineering and Analytics counterparts, fostering a collaborative and innovative environment.
• Support cross-functional teams to execute product plans effectively and efficiently.
• Champion a customer-first mindset across the organization, ensuring that all product decisions enhance user experience.
• Act as the voice of the customer, ensuring their needs and feedback are central to the product development process.
• Engage with customers through various channels to gather insights and validate product concepts.
• Develop and implement strategies to enhance user satisfaction and loyalty, ensuring the myAT&T Mobile app remains user-centric and highly valued.

Preferred Qualifications

• Technical knowledge around mobile app lifecycle and technologies a plus.