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Lead UX Researcher

Lead UX Researcher

CompanySquarespace
LocationNew York, NY, USA
Salary$154000 – $210000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 7+ years of prior UX Research work experience. Previous education and training taken into consideration.
  • Deep understanding of UX/Design research methods, knowing when and how to apply different methods and customize them to teams’ needs and constraints.
  • Experience owning mixed-methods research end-to-end and driving the evolution of multiple projects at a time to influence product and teams’ directions.
  • Track record of proactively identifying new initiatives that help establish the roadmap and strategy of multiple feature areas and improve team productivity and process.
  • Effectively able to instruct non-researchers on research fundamentals and best practices when conducting lightweight research.
  • Comfortable providing focus and direction to multiple stakeholders when faced with ambiguity and technological constraints.
  • Familiarity with analytics and quantitative research and comfortability working alongside quantitative research partners.
  • Experience working B2B / Enterprise.

Responsibilities

  • Work with a mix of highly collaborative and engaged product teams!
  • Identify opportunities that inspire change within major areas of business while executing and informing research on a Group and team level.
  • Build and nurture partnerships with product managers, designers, data scientists, analysts, and engineers at all levels.
  • Lead end-to-end, high impact exploratory research while simultaneously teaching and helping cross-functional teams conduct lightweight research on their own.
  • Present to leadership and find compelling ways to illustrate research findings in order to influence stakeholders and product roadmaps.
  • Advocate for research within the organization and on your teams by guiding stakeholders toward the best areas of study, methodologies, and a shared understanding of our users.
  • Identify patterns in research happening across teams and establish core insights that impact ongoing prioritization.

Preferred Qualifications

    No preferred qualifications provided.