Learning Business Partner – Sales GTM
Company | ServiceNow |
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Location | Orlando, FL, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- A minimum of 5 years of experience in sales or partner enablement or a related field, preferably within a dynamic or technology-driven environment.
- Strong analytical skills: Proficiency in collecting, interpreting, and synthesizing data to identify gaps and areas for improvement.
- Systems thinking: Strong business acumen and problem-solving skills to understand connections and broader impacts.
- Communication skills: Effective communication skills to present findings, make recommendations, and influence diverse audiences. Skilled at building trust and credibility and engaging with senior leaders to drive initiatives aligned with key objectives.
- Conflict resolution: Ability to mediate between business requirements and multiple stakeholders.
- Change management expertise: Capability to manage the transition process when implementing new performance improvement initiatives.
- Organizational development knowledge: Understanding of organizational structures, culture, and dynamics to tailor solutions appropriately.
- Leadership and coaching skills: Ability to guide and motivate individuals to achieve their performance goals.
- Technical aptitude: Familiarity with sales analytics tools (dashboards, CRM, pipeline, etc.) to provide actionable insights that inform sales learning strategies.
Responsibilities
- Serve as the trusted learning business partner: Act as the primary liaison for developing comprehensive learning strategies that align with key stakeholder objectives.
- Stakeholder management: Collaborate with matrix stakeholders to ensure alignment with organizational objectives, service level agreements (SLA), and key success metrics.
- Data analysis and reporting: Collect, analyze, and interpret data to identify trends to support decisions on learning strategies.
- Hypothesis: Develop tailored strategies to address identified performance gaps, including specific objectives, development plans, and accountability measures.
- Scope, design (when applicable), and activate: Implement organizational learning strategies to enable effective business execution.
- Prioritization and accountability alignment: Identify clear success metrics, audience impact, and prioritize among other critical enablement initiatives.
- Adoption: Evaluate, mitigate and report out on learning strategy performance and impact.
- Process improvement: Identify opportunities to optimize workflows and processes to improve efficiency and productivity.
Preferred Qualifications
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No preferred qualifications provided.