Learning & Development Specialist

Learning & Development Specialist

Requirements

• Multifamily property management training experience and/or involvement in multifamily mentorship program
• Proficiency in Yardi Property Management Software (PMS)
• Ability to travel up to 30% nationwide
• Strong evaluation and research skills to assess training
• Proven experience designing and implementing training programs that drive results
• Excellent verbal and written communication skills, with confidence in public speaking to large audiences, both in-person and virtually
• Skilled in using multimedia training platforms
• Self-motivated, able to thrive in a fast-paced environment with a strong ability to prioritize and manage multiple tasks
• Enthusiastic, energetic, and passionate about working with others
• Willingness to travel up to 30% of the time, can be more dependent on community needs
• 3+ years of property management experience
• 2+ years of training/mentorship experience
• Experience with Learning Management Systems (LMS)
• Bachelor’s degree
• Proficiency in Yardi Property Management Software (PMS) is required
• Other industry related certifications or SHRM-CP

Responsibilities

• Deliver high-quality, engaging training via multiple platforms, including in-person and virtual
• Manage Olympus New Hire Orientation and onboarding logistics, ensuring materials are up-to-date and relevant as business needs evolve
• Provide new employees with training on workflows, procedures, and systems; offer additional training for existing employees as needed
• Lead workshops on new workflows, systems, and programs, as well as refresher training on existing procedures
• Design and implement learning strategies to support business goals, including new system implementations, process changes, communication planning, and change management
• Oversee the administration and maintenance of the Learning Management System (LMS), ensuring that courses are developed, updated, and aligned with business needs
• Collaborate with senior leadership and department heads to assess learning needs, aligning training solutions with strategic business objectives and industry trends
• Manage and enhance supplemental learning programs, including facilitating annual Learning Summits and quarterly training sessions
• Provide expertise in instructional design, content development, and facilitation for both new and existing business applications
• Oversee the management of learning tools and resources to ensure learners have access to impactful, effective learning experiences
• Design and develop online and video-based training modules using industry-standard e-learning tools like Articulate Storyline, Adobe Captivate, and Camtasia
• Measure the effectiveness of training programs through assessments, feedback, and performance metrics, recommending improvements as needed
• Attend team member events and participate in local apartment association functions to promote company culture
• Support the Olympus Training Ambassador Program

Preferred Qualifications

• Other industry related certifications or SHRM-CP